Privacy Policy

Introduction

At Surname Mosaic, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address) when you book an appointment or contact us
• Service preferences and appointment history to improve your experience
• Technical data such as browser type, IP address, and pages visited for website analytics
• Communication records when you correspond with us

How We Use Your Information

The information we collect is used for the following purposes:

• Processing and managing your appointment bookings
• Sending confirmation emails and appointment reminders
• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience
• Analyzing usage patterns to enhance our services

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is restricted to authorized personnel only.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with a supervisory authority

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or visit us at our shop location.